Versand

Our Production Model: Print-on-Demand
At See You In Dreams, we do not keep a warehouse of pre-made inventory. All of our clothing items are custom-made to order using automated third-party print-on-demand fulfillment centers. This means that once your order is placed, your items are printed, cut, and sewn specifically for you.

Processing & Production Times
Because our items are custom-made, your order must go through a production phase before it can ship out.
  • Standard Production Time: Please allow 2 to 7 business days for your apparel to be manufactured and packaged.
  • Peak Seasons: Production may take longer during major holidays or high-volume shopping seasons.
  • Please note: Production time is separate from transit/shipping time.

Shipping & Delivery Estimates
Once your order leaves our print-on-demand facility, it is handed over to a postal carrier. Shipping times depend entirely on your geographical location:
  • European Shipping (EU Countries): Estimated 3 to 8 business days.
  • International Shipping (Rest of the World): Estimated 4-10 business days.
All delivery timelines provided at checkout are estimates only. See You In Dreams does not contractually guarantee delivery dates and is not liable for carrier delays, flight disruptions, or weather bottlenecks.

International Customs, Duties, and Import Fees
We proudly ship our clothing worldwide from various global fulfillment hubs. If you order from outside your home region (such as orders entering the UK, US, Canada, or Australia from EU facilities), your package may be subject to local import duties, customs clearance fees, or brokerage tariffs.
  • Customer Responsibility: All customs fees, duties, and local taxes are the sole legal and financial responsibility of you, the customer.
  • Refused Packages: If you refuse a delivery due to unexpected customs charges, the package will be abandoned by the carrier. See You In Dreams will not issue a refund for refused or abandoned international shipments.

Strict No-Cancellation & Address Policy
  • No Modifications: Because our system routes orders directly to automated printing facilities, we cannot accommodate address changes or cancellations after check-out.
  • Incorrect Addresses: You are entirely responsible for providing an accurate and complete shipping address. If a package is returned to our supplier due to an insufficient or incorrect address provided by you, you must pay the reshipment costs to have it sent out again.

Stolen, Lost, and Missing Packages
Once our printing partner transfers the package to the shipping carrier, the full risk of loss passes to you.
  • Delivered Status: See You In Dreams does not provide shipping insurance. We do not offer refunds, replacements, or financial support for packages that are marked as successfully "Delivered" by the carrier but are stolen from your porch, mailbox, or front desk.
  • Next Steps: If your tracking link states your item was delivered but you cannot find it, please contact your local postal branch or file a carrier claim directly.

Questions About Your Shipment?
If you have any questions about tracking a package or your estimated delivery window, please contact us at hello.seeyouindreams@gmail.com with your order number.