Política de reembolso
Returns
We want you to love your purchase. If you are not completely satisfied, you can return your item(s) within 14 days of delivery for a full refund or store credit.
We want you to love your purchase. If you are not completely satisfied, you can return your item(s) within 14 days of delivery for a full refund or store credit.
To be eligible for a return, your item must meet the following criteria:
- Condition: Completely unused, unwashed, and in the same brand-new condition that you received it.
- Packaging: Packed inside its original, undamaged retail packaging with all tags, inserts, and accessories attached.
- Proof of Purchase: Accompanied by a receipt, invoice, or order confirmation number.
Non-Returnable Items
The following items cannot be returned:
The following items cannot be returned:
- Final sale items or gift cards.
- Personal care items (e.g., cosmetics, intimates) due to hygiene reasons.
- Customized or personalized products.
Damaged or Incorrect Items
If your item arrives damaged, defective, or is the wrong product, please contact us immediately at hello.seeyouindreams@gmail.com within 14 days of delivery. We will send a replacement or issue a full refund at no extra cost to you.
If your item arrives damaged, defective, or is the wrong product, please contact us immediately at hello.seeyouindreams@gmail.com within 14 days of delivery. We will send a replacement or issue a full refund at no extra cost to you.
Return Shipping Fees
- Buyer’s Remorse: For standard returns (e.g., changed mind, wrong size ordered), the customer is responsible for return shipping costs. Shipping costs are non-refundable.
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Optional Restocking Fee: Items returned that do not meet our strict original packaging guidelines may be rejected.
Refunds
Once we receive and inspect your return, we will send you an email notifying you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment.